FAQs, General Information, Schedules, Refund Policy

Frequently Asked Questions and General Information

This page includes information on our Chuckwagon Supper and Original Western Stage Show, as well as answers to frequently asked questions about pricing, menus, activities at the Flying W Ranch, and the policies at the Ranch.

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Frequently Asked Questions

How much does it cost?​​

For our Chuckwagon events, pricing in 2024 is as follows:

Sunday through Friday:

General Admission: $65
Seniors (65+): $60
Military (retired/active): $60
Children 12 and younger: $30
Lap size : Free
*Must be under 3
*Must sit on parent’s lap
*Must eat from parent’s plate

General Admission: $70
Seniors (65+): $65
Military (retired/active): $65
Children 12 and younger: $35
Lap size : Free
*Must be under 3
*Must sit on parent’s lap
*Must eat from parent’s plate

There is tax and a small processing fee added to each ticket.


Ticketing FAQS

These are our most asked question about our ticketing policies and procedures. Take note when reserving tickets for the show(s) of your choice.

Does the military discount apply to the whole family or just the military member?

  • The military discount applies to the active/retired military member only and does not extend to other family members unless they are also active/retired military.

What age qualifies for a “Senior” ticket?

  • Senior tickets are available for guests 65 years of age and older.

What does “Lap-size” mean in the ticket choices? Does the child get their own small plate?

  • Lap-size children must meet all of the following criteria:
    They must be three years old or younger;
    They do not take a plate at dinner time (e.g. they must eat off of their parent’s plate);
    They sit on the “lap” of their parents.

What time can we arrive?​​

Our timetable from May – October is as follows: 

  • 5:00 pm – Gates open
  • 6:30 pm – Dinner is served

  • 7:30 pm – Program begins

  • 8:30 pm – Departure

Things to do between 5:00 pm and 6:30 pm include:

  • Seeing the Ranch animals, including our American Milking Devon Oxen
  • Riding the train through Christmas Rock Train Tunnel
  • Hike to the top of Christmas Rock
  • Watching the Sweetwater Plains Dancers
  • Watching our Navajo rug weaver and silversmith
  • Viewing a horseshoe demonstration
  • Visit Marian’s Cooking Library
  • Exploring our beautiful mountain property
  • Participate in axe throwing & archery (must sign waiver on location)

What’s on the menu?

  • We have three choices of meat: smoked brisket, smoked Berbere chicken, and smoked Hatch Green Chile sausage
  • Baked potato with cheddar cheese and sour cream
  • Flying W trail beans
  • Flying W chunky applesauce
  • Dutch Oven biscuit
  • Spice cake
  • Drinks offered – lemonade, home-brewed iced tea, bootsock coffee and water.

Can I have a vegetarian or a gluten-free option?

Yes, when you place your reservation online, there will be a box to indicate how many vegetarian or gluten-free meals you will need. The vegetarian meal will include anything you want from the regular serving line (baked potato, beans, biscuit, etc) and a freshly cooked veggie & pasta plate. The only items in our regular menu that have gluten in them are the biscuit and spice cake. While we do not have an alternate choice for the biscuit, we will substitute a freshly baked gluten free cookie for the spice cake.

How is seating determined? Is it first come, first served? Can we request a certain table?

In the new Mountain Stream Lodge, all seats are excellent.  Seat assignments are given upon arrival.

Will we be eating inside or outside? 

Our Chuckwagon AND Christmas at the Ranch dinner & shows are held entirely indoors. During our Chuckwagon season, our Western Grounds are open from 5:00 – 6:30 pm. The Western Grounds are outdoors.

Do you have a handicap parking lot? What accommodations do you make for handicapped patrons?

​We have two parking lots. As you drive through the Ranch gates, a parking attendant will show you where the handicap-accessible lot is.

  • The Mountain Stream Lodge is ADA-compliant.
  • We offer shuttle rides on golf carts between the parking lot, ticket booth, and venue for guests who need one.
  • If you are unable to stand in the serving line, please let us know in the comment box when you are making your reservation. We will gladly have a runner bring your meal(s) to you.
  • Flying W makes every effort to seat guests with wheelchairs on the end of a table

We made separate reservations/will be making separate reservations but want to all sit together as a group. How can we do that?

  • First, decide on a name for your group, ie, “Smith Family”, “Hansen Birthday”, “Taylor Group”.
  • If you have not yet made reservations, please inform everyone in your group that when they make their reservation, they will need to put the group name in the Comment box. This will alert our Ticket Booth of the names of those who wish to be seated together. 

  • If you have ALREADY made reservations, please either email [email protected] or call (719) 598-4000 ext 2 so that we may gather the names/reservation numbers of those in your group. We will then place a note in the reservations with the group name. This will alert our Ticket Booth of the names of those who wish to be seated together. 

We’ve already made reservations but need to add one (or two, etc.) more to our reservation. How can we do that?

While we cannot add to an existing reservation, you can:

  • Place an additional reservation and put a note in the Comment box that you would like the new reservations to be seated with (Name on prior reservation). This will alert our Ticket Booth of the names of those who wish to be seated together. 

Other Frequently Asked Ticketing Questions

Do I need to print out my tickets?

  • No. Please do not print out tickets. You can check in at the Ticket Booth with the name on the reservation.

I have 30 people in my group (all on the same reservation); do we all need to stand in line to check in?

  • No. Only one person (per reservation) needs to go to the Ticket Booth to collect the tickets. 

What time should we arrive?

  • Our gates will be open 15 minutes prior to the event starting time, i.e., for a 5:00 pm event the gates will be open at 4:45 pm.

Do you celebrate birthdays/anniversaries/etc.?

Yes! Our Wranglers will do a collective shoutout from the stage for birthdays and anniversaries! You are welcome to bring a small cake (from a licensed bakery) for your group if you would like. 

Other Frequently Asked Questions – Policies In Place at The Ranch

Allergen and Epilepsy Warnings

The Flying W Ranch is a live musical performance venue.  Individuals sensitive to respiratory conditions, allergies or asthma should attend at their own risk.  On occasion, the Flying W Ranch uses stroboscopic effects during musical performances, which may be a factor in triggering epileptic seizures.  Individuals subject to seizures should attend at their own risk.

Stolen Property, Seating, and Photography Information

The Flying W Ranch is not responsible for lost or stolen property.  Seating at the Flying W Ranch is subject to availability.  Entry into the Flying W Ranch constitutes consent to use any film, video or likeness to the bearer.

Refund Policy

No refunds.  No exchanges.  No cash value.  Tickets are valid only for the date and time scheduled.  Tickets may not be substituted for merchandise or for special performances or special engagements.

Entry to the Flying W Ranch

Entry to the Flying W Ranch is subject to health and safety policies in place at the time of admission.  Attending public gatherings risks possible exposure to illness from infectious diseases.  Ticket holder voluntarily assumes all risks and danger incidental to the event for which the ticket is issued, whether occurring prior to, during or after the event.